Accessibility Statement for Endless Business Solutions

Last Updated: December 7, 2025

Endless Business Solutions, LLC (“we,” “our,” or “us”) is committed to ensuring digital accessibility for all users, including individuals with disabilities. We believe technology should be usable, understandable, and empowering for everyone, and we strive to provide an inclusive and accessible experience across our website and digital services.

Accessibility is an ongoing effort, and we continuously work to improve the usability and accessibility of our online platforms.

Our Accessibility Commitment

We aim to conform, where reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA on our primary website, https://endless.business.

Accessibility is not a one-time project. We regularly review our website, tools, and content to improve accessibility as standards evolve, technology changes, and user feedback is received. Our goal is to act in good faith and align with recognized accessibility best practices.

Scope of This Statement

This Accessibility Statement applies to the digital properties operated by or on behalf of Endless Business Solutions.

Websites and Platforms Under Our Direct Control

The following domain is designed, maintained, and managed directly by Endless Business Solutions and is the primary focus of our accessibility efforts:

• endless.business

We actively work to ensure this site remains accessible to users of assistive technologies such as screen readers, keyboard navigation, and alternative input devices.

Third-Party or White-Label Service Portals

The following subdomains and service portals support client services but are operated by third-party vendors or platforms that are not fully controlled by Endless Business Solutions:

• voip.endless.business – VoIP phone system portal

• clients.endless.business – Client access portal

• book.endless.business – Scheduling and booking portal

• tickets.endless.business – Support helpdesk portal

• cp.endless.business – Web hosting control panel

• mail.endless.business – Webmail system

• forms.endless.business – Custom forms portal

• status.endless.business – System status and uptime portal

• projects.endless.business – Project management portal

Because these platforms are provided and maintained by third-party vendors, we cannot guarantee full compliance with WCAG standards. Their accessibility features may vary based on vendor capabilities, configurations, and updates.

When possible, we select vendors that demonstrate a commitment to accessibility. If you experience difficulty accessing any third-party portal, we will make reasonable efforts to provide alternative access or accommodations.

Accessibility Practices on Our Main Website

On endless.business, we implement accessibility-focused practices including, but not limited to:

• Use of automated accessibility testing and scanning tools (such as WAVE, Lighthouse, or axe)

• Manual review of content structure, headings, and navigation

• Use of clear, readable typography and appropriate color contrast

• Logical page hierarchy and semantic HTML where applicable

• Accessible form labeling and input handling

• Keyboard navigability for core site functionality

• Use of alternative text for images, including AI-assisted alt text generation where appropriate

As new pages and features are added, accessibility considerations are incorporated into the design and review process.

Limitations and Known Issues

Despite our efforts, some content or features may not yet be fully accessible. Known or potential limitations may include:

• Older or legacy PDF documents that were not originally created with accessibility features

• Embedded third-party content, widgets, or scripts beyond our direct control

• Certain vendor-hosted portals with limited accessibility customization

• Tools or interfaces that may not fully support all assistive technologies

We prioritize improvements based on impact, feasibility, and available resources.

Alternative Access and Reasonable Accommodations

If you encounter difficulty accessing content or services, we will make reasonable efforts to provide information or assistance through alternative means. This may include:

• Providing documents in accessible or alternative formats

• Reading or explaining content over the phone

• Assisting with form completion

• Offering email-based or phone-based support instead of online portals

• Supplying plain-text versions of information

Our goal is to ensure you can access the information or service you need, even if a specific digital interface presents challenges.

Feedback and Accessibility Support

We welcome feedback regarding the accessibility of our website and services. If you experience accessibility barriers or have suggestions for improvement, please contact us using one of the methods below:

Email: accessibility@endless.business
Phone: 906-398-2038
Accessibility Support Form: https://support.endless.business/support/tickets/new

Mailing Address:
Endless Business Solutions, LLC
2514 Lake Shore Drive
Escanaba, MI 49829

We aim to respond to accessibility-related requests within 3–5 business days.

Ongoing Improvements

Accessibility is an ongoing commitment. As our services expand, platforms evolve, and content is updated, we will continue to evaluate and improve accessibility across our digital presence.

We appreciate your feedback and patience as we work to enhance accessibility and provide an inclusive experience for all users.